NYCHA residents complain about lack of heat during cold snap
Like clockwork, the first big freeze of the season meant no heat at several city housing complexes, with residents from at least one complaining that the heat was still not on after the agency tweeted that repairs were done.
NYCHA tweeted at about 9:30 p.m. Friday that heat was restored at the Farragut Houses in Downtown Brooklyn, but that post was followed by several residents complaining that it wasn’t back on.
Early Saturday, with temperatures around 27 degrees, the complaints continued.
“I’m here once AGAIN at 7:41 a.m. to say the heat was never restored and we are forced to use pots of water to heat the apartment which does not work!!!” one woman tweeted.
The agency’s service interruptions website had no mention of Farragut Houses early Saturday. It listed only the Rangel Houses in East Harlem with the heat and hot water still not working, after service in that complex broke down Friday afternoon.
NYCHA tweeted late Friday that a mobile boiler was “ready 2 support heat throughout the development” at Rangel. It’s not clear why the eight buildings with more than 2,000 residents remained without heat overnight.
Rangel and Farragut are among the 10 housing projects that were supposed to get new boilers, the city said in March. The work is supposed to start this year but won’t be done until 2022.
A resident from the Lexington Houses in East Harlem also tweeted at NYCHA complaining that there was no heat after several complaints over the past week.
That agency was able to get the heat and hot water back on for about 5,000 residents of the Castle Hill Houses in the Bronx Friday. NYCHA blamed a broken water main in a boiler room for the outage there. Service was restored about 6:15 p.m., NYCHA tweeted.
NYCHA got the OK from a federal watchdog to replace even more decrepit boilers at multiple developments on Thursday. The first wave of boiler replacements will target 37 troublesome plants that provide heat for nine developments by 2023.
The heating problems throughout the NYCHA system has led to lawsuits.
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